Communication across cultures

The goal of the training is to develop cultural competence, especially in the area of interpersonal communication and the influence of cultural differences on communication effectiveness. Moreover, the training aims at developing individual cultural competences, knowledge about culture of multinational organizations, dynamics of multicultural teams and attitude of openness towards other cultures. Cultural competences have become crucial in multinational organizations and in the last dozen or so years are equally, and in case of some positions, more important than hard competences.

Audience

managers managing teams in corporations
managers working as entrepreneurs in their own business
corporate project leaders or coordinators
team members working with different cultures
HR staff

Objectives of the training

to improve the ability to communicate effectively in an intercultural environment
participants will learn about different communication models, such as indirect, direct, high and low context communication
participants will know their communication styles, enabling them to better understand the specifics of intercultural communication
getting to know the different perception of feedback

Expected outcomes

to enquire competences will allow the trainees to adjust their communication strategies to the context of the culture with which they will work
to avoid the most common mistakes made when communicating with other cultures.
to define and name the sources of differences in attitudes and behaviours in multicultural teams
to define the main intercultural challenges in a given project or team and identify ways and tools to deal with them the participant is able to select and apply an appropriate communication style towards team members
to avoid misunderstandings in communication resulting from different styles of behaviour
to be able to create emails which can be understood by people from different cultures
able to adapt the cooperation strategy to the multicultural context

The methodology of the training

The training has a practical and interactive character. In the workshop part of the training, participants will practice improve their skills related to effective communication in an intercultural environment during individual and group exercises.

The programme of the training

Module 1. Cultural competences – importance and awareness

What competences are needed to communicate effectively with representatives of other cultures – the importance of sensibility to detect and manage culture related factors
The role of stereotypes in intercultural communication — breaking stereotypes about selected countries

Module 2. Efficient communication for better cooperation:

What is intercultural communication
The structure and main elements of the communication process
Different ways of communicating: directiveness, circularity, high and low context, affectivity and neutrality, formality and informality
Ways of adjusting communication for better cooperation

Module 3. Dimensions of Cultural orientation grid

Sense of power and responsibility
Concepts of personal space and boundaries
An approach to time management
Definition of identity and purpose
Ways of thinking
Organizational arrangements

Organisational information

the training can be conducted on-line or on-site
you will receive training materials
you will receive a training completion certificate
online consultations with the trainers up to 2 weeks after the training
training takes place between 9:00 and 17:00 CET

Training dates:

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Do you have any questions?
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I consent to the processing of my personal data for the purposes necessary to participate in the webinar in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement such data and repealing Directive 95/46 / EC (GDPR). The administrator of your personal data in the above-mentioned the range is Cross Cultural Intelligence Jaskólska Ludwikowska, Buraczana 42/9, 52–311 Wroclaw, Poland.

Communication across cultures

Audience

Objectives of the training

Expected outcomes

The methodology of the training

The programme of the training

Organisational information

Training dates:

Contact:

Kamila Ludwikowska

Application form

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