ISO 9001 Certificate
Polski (PL)

Communication across cultures

The goal of the training is to develop cultural competence, especially in the area of interpersonal communication and the influence of cultural differences on communication effectiveness. Moreover, the training aims at developing individual cultural competences, knowledge about culture of multinational organizations, dynamics of multicultural teams and attitude of openness towards other cultures. Cultural competences have become crucial in multinational organizations and in the last dozen or so years are equally, and in case of some positions, more important than hard competences.


  • managers managing teams in corporations
  • managers working as entrepreneurs in their own business
  • corporate project leaders or coordinators
  • team members working with different cultures
  • HR staff

Objectives of the training

  • to improve the ability to communicate effectively in an intercultural environment
  • participants will learn about different communication models, such as indirect, direct, high and low context communication
  • participants will know their communication styles, enabling them to better understand the specifics of intercultural communication
  • getting to know the different perception of feedback

Expected outcomes

  • to enquire competences will allow the trainees to adjust their communication strategies to the context of the culture with which they will work
  • to avoid the most common mistakes made when communicating with other cultures.
  • to define and name the sources of differences in attitudes and behaviours in multicultural teams
  • to define the main intercultural challenges in a given project or team and identify ways and tools to deal with them the participant is able to select and apply an appropriate communication style towards team members
  • to avoid misunderstandings in communication resulting from different styles of behaviour
  • to be able to create emails which can be understood by people from different cultures
  • able to adapt the cooperation strategy to the multicultural context

The methodology of the training

The training has a practical and interactive character. In the workshop part of the training, participants will practice improve their skills related to effective communication in an intercultural environment during individual and group exercises.

The programme of the training

Module 1. Cultural competences – importance and awareness

  • What competences are needed to communicate effectively with representatives of other cultures – the importance of sensibility to detect and manage culture related factors
  • The role of stereotypes in intercultural communication — breaking stereotypes about selected countries

Module 2. Efficient communication for better cooperation:

  • What is intercultural communication
  • The structure and main elements of the communication process
  • Different ways of communicating: directiveness, circularity, high and low context, affectivity and neutrality, formality and informality
  • Ways of adjusting communication for better cooperation

Module 3. Dimensions of Cultural orientation grid

  • Sense of power and responsibility
  • Concepts of personal space and boundaries
  • An approach to time management
  • Definition of identity and purpose
  • Ways of thinking
  • Organizational arrangements

Organisational information

  • the training can be conducted on-line or on-site
  • you will receive training materials
  • you will receive a training completion certificate
  • online consultations with the trainers up to 2 weeks after the training
  • training takes place between 9:00 and 17:00 CET

Training dates:


Kamila Ludwikowska

tel. +48 507 457 665

Do you have any questions?
Contact me via the form below.

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